images not displaying, and edit tab not loading on page editor

Asked on September 28, 2017 in Troubleshooting.

Recently one of our sites has come down with an issue where the top container on all pages which displays a banner image, does not show the image just a large white space.  (only these containers, images display elsewhere throughout the site)…  The banner images are in the gallery. And the edit page tab does not load, even after waiting an incredibly long time (15 minutes) …

I have disabled all plugins, retested and get the same result. No platform updates are pending, and the site is running on the latest 4.8.2. I am unsure of any next steps i can take to resolve this issue. Any direction that can be provided will be greatly appreciated.

bart-insight Developer
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