Can you please fix my woocomerce shortcode error

Asked on July 20, 2016 in Troubleshooting.

Hey guys,

I am trying to get a woocomerce one page check out shortcode to work correctly on my landing page.

I would like this short code:

[woocommerce_one_page_checkout template=”product-single-vision” product_ids=”493″]

to display our woocomerce subscription form.

It won’t display correctly on the landing page:

but it will display correctly on a test post:

Please help with providing a solution

sworby Layers User
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  • 1 Answer(s)
    Answered on July 22, 2016.

    Hi there,

    If you can link to a screenshot of the home page in the customizer with the widget expanded and shortcode, that may help.

    A few tips to try solving it in the meantime:

    1. Make sure the shortcode in the homepage is identical to the one in the post. In fact, click theText tab of the post it it working in and copy the shortcode there (with no other HTML)

    2. In the widgets, make sure you click the code view first </> and then paste the shortcode.  Click the code view again to activate the shortcode/preview results.

    3. If this shortcode is driven by a premium plugin and is not a core WooCommerce shortcode, please also contact the plugin author for troubleshooting as they can test Layers for free to confirm compatibility.