Layers Help & Support

Layers 2.0.10 Update

Layers 2.0.10 Update

Removing the Envato Marketplace listings.

  • Fixed Image Ratio button in the Post widget
  • Removed redundant Envato Market listings


Unable to Install Layers on Account

Troubleshooting  Last Updated: Time to Read: 1 minute

If you have a account, themes purchased directly from us or Themeforest cannot be used.

The theme upload functionality is exclusive to privately hosted blogs and sites using the software. This means that you cannot upload any themes to your blog – you can only install themes available through their theme shop.

So what can you do if you want to use a self-hosted WordPress theme?

Option 1: Host WordPress Yourself

Hosting WordPress yourself has several benefits, including:

  • Often cheaper – standard web hosting costs between 1.99 and 9.99 USD per month. Check out our Hosting partners linked from our footer below for great recommendations known for their value and WP compatibility.
  • Complete control over your content and website look and feel
  • Direct access to Site support – your host will likely offer support via phone, email or ticket and get back to you quickly regarding any outages or issues with WordPress.
  • Direct access to Obox support – We are able to provide more thorough support for themes running on self-hosted WordPress installs, whereas our support of themes is limited to setup and basic styling questions only.

We offer several tested an approved hosting referrals here.

Once setup, the theme can be installed under Appearance  → Themes under the Install tab. View the Setup Guide.

Transfer Content From

The following article outlines how to export your content from your account and move it into your self-hosted install:

How to Move from to a Self-hosted install

Option 2: Try Layers

You can see how Layers works and begin customization on our free Try Layers website. If you wish to keep your work, simply export the data for use anywhere you decide to install Layers, or choose to host your site with one of our Layers Pro partners.

Did you know?

Our friends at Jetpack are doing some incredible work to improve the WordPress experience. Check out Jetpack and improve your site's security, speed and reliability.