Most issues you encounter with your theme can be solved by updating or reinstalling it. Reinstalling is necessary if:
- Your tried to update the theme using the auto-updater and it failed
- You have a PHP error or white page preventing you from accessing WordPress and think it may be theme-related
- You have modified the Layers theme files and it is no longer functioning correctly (next time make a child theme or style kit)
- We recommend it as the fastest or safest solution to most problems
- The theme has been hacked/infected with malware
This method will not affect your site’s content, images or uploads, and should also not affect your Layers pages or widget settings.
However, it is important you backup your content, pages and widgets anyway!
Solution: Easy Method
This method is best if you can still reach your WordPress admin
- Download a fresh copy of the theme (for Layers, download from layerswp.com)
- From WordPress, go to →
- Activate the default WordPress theme (TwentyFifteen etc)
- Now click the thumbnail for the theme you are reinstalling and click the Delete link in the lower-right
Solution: Manual Reinstall
Use this method if you cannot access your admin. You will need to use an FTP client such as Filezilla or access your server’s files from your hosting control panel. If you do nto know how to do this, check your hosting documentation for help.
- Connect to your server via FTP or browse to your main site root using your control panel File Manager.
- On your server, open the themes folder inside wp-content
- Delete or rename the folder of the theme you are reinstalling (i.e. for Layers, it is layerswp).
- Important! If renaming, delete the screenshot.png from the renamed folder so you can correctly distinguish the old version from the fresh one in WordPress.
- Reinstall and activate the fresh version.
- You can safely delete the old copy once the new one is confirmed as working.
If you reactivate the old copy for any reason and need to leave it active, it is important that you rename it back to layerswp to ensure the updater and dependent extensions/themes continue to work.