Layers Help & Support

New Release! Layers 2.0

New Release! Layers 2.0

This update is used as the backbone for the release of Layers Pro 2.  Both Layers and Layers Pro must both be updated to 2.0 to be compatible with one another!

Layers 2


  • (Developers)All widgets now use accordions for accessing options for a cleaner UI
  • Framework preparation for Layers Pro 2.
  • Updated Web Sans font for better fallback.



Layers Pro 2


  • Added advanced background controls to each widget.
  • Added advanced header and excerpt controls to each widget.
  • Added advanced post column controls to Post and Post Carousel widgets.
  • Added content widget-style controls to Tab and Accordion widgets.
  • Added new Widget interface to all controls.
  • Added site-wide and widget-specific animations

How To Update Layers Pro

What Do You Need Help With Today?

Install & Setup

View our detailed documentation on Layers, Layers Child Themes and Extensions.

Start Here
Errors or Things Not Working

Try our FAQ and Troubleshooting or send us a message for help finding a solution.

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Customizing My Layers Site

Check out our Tutorials ,  or ask the community for help with custom styling and functionality.

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Are You a Developer Working on a Theme or Extension?

Access guides, code reference and collaboration tools for help with project challenges and customization.

Developer Help

Talk To Us

Enable Layers Messenger

  1. Go to Layers > Dashboard
  2. Check the Enable Layers Messenger option in the Layers Messenger panel on the right side.
  3. Click Save
  4. Click the blue Inbox icon at the bottom right to send us a note.

We usually reply pretty quickly during office hours and if we’re not around we’ll send you an email reply as soon as we can. The Quick Help panel below Layers Messenger contains links to popular topics that may answer your question.

Below are links to the most common questions we get and their answers:

Using the Forums

Join the Layers Community for help with questions about Layers customization or collaborate on new development projects and challenges.

1. Login

Choose your favorite social network, or create a new account. *Developers should use GitHub connections for highest visibility

2. Participate

Ask , comment  or answer questions. ‘Thank’ useful answers to help others find solutions quickly.

3. Vote

Vote to highlight important questions and requests to help inspire new themes and plugins.

4. Earn Points

Participate to get points, increasing your “klout” and chance for project invitations and client referrals.