Layers Updater Not Detecting Updates or Throws Error

Troubleshooting  Last Updated: Time to Read: 1 minute

Multisite Themes list never displays available updates for Layers when there should be a notice, or Dashboard Updates never displays Layers to update, or you see debug errors in the Admin referring to Layers Updater.

Layers Updater needs to be reinstalled/updated, or your Layers folder name has been changed.

  1. Make sure your Layers install has not been modified. This includes the folder name on your server, which must be layerswp, and the theme folder name in the style.css, which must be layerswp. See How to Change the Layers Folder Name the Right Way for how to verify this and fix it without losing your settings.
  2. Go to Plugins and deactivate the Layers Updater, then Delete it and confirm file removal.
  3. Go to LayersDashboard and click Get the Updater to download a fresh copy of the install file.
    • If you are on Safari, make sure Safari → Preferences has the “Open safe files after downloading” option at the bottom  unchecked to ensure you end up with a zip file and not a folder.
  4. Go to PluginsAdd New and browse to the zip you just downloaded and install / activate it.  If you are on a Multisite, this plugin should be installed at the network level.
  5. Return to the WordPress Dashboard and it should clear any errors due to an old version and begin detecting the latest update for Layers.

For further issues with updating Layers, please see How to Update Layers